The International Organization for Standardization (ISO) is a network of the national standards institutes of 151 countries, on the basis of one member per country. A Central Secretariat based in Geneva, Switzerland, co-ordinates the system.
Apollo Hospitals, Chennai was the first hospital in India to be awarded an ISO 9002 certification.

The ISO 9000 series is concerned with 'quality management'. It is a certification affirming the organization's ability to enhance customer satisfaction by meeting customer and applicable regulatory requirements and continually to improve its performance in this regard.

The ISO standards are a guarantee of quality across boundaries and geographies. They are an assurance to the international patient of the safety and reliability of Apollo's services against global benchmarks.

For more information on the ISO accreditation please log on to http://www.iso.org/iso/en/ISOOnline.frontpage